UserEcho changelog
We post info about UserEcho improvements and updates here. To see latest updates order comments by Newest first. Follow or vote for this topic to stay in touch.
Replies 138
Vladimir Mullagaliyev co-founder
New feature: Manage users settings.
Project's admin with a "manage project" access rights are able to edit user's profiles (display name, email, password, custom fields, etc) and merge user's accounts with the same email. Open User's profile->Common settings.
Project's admin with a "manage project" access rights are able to edit user's profiles (display name, email, password, custom fields, etc) and merge user's accounts with the same email. Open User's profile->Common settings.
Sergey Stukov co-founder
New feature:
We have added Canned responses feature to the our Helpdesk (Ticketing system)
http://feedback.userecho.com/topic/582343-using-canned-responses/
http://userecho.com/overview/helpdesk/
We have added Canned responses feature to the our Helpdesk (Ticketing system)
http://feedback.userecho.com/topic/582343-using-canned-responses/
http://userecho.com/overview/helpdesk/
Vladimir Mullagaliyev co-founder
New feature:
We have added related comboboxes in the custom fields. Now you are able to add custom combobox field which will change item list if other field value changed.
We have added related comboboxes in the custom fields. Now you are able to add custom combobox field which will change item list if other field value changed.
Sergey Stukov co-founder
+ Added Ticket IDs to the help desk requests
+ Semi private comments
+ Custom fields - added related comboboxes
+ Canned responses
+ Performance optimisations
more details here
http://blog.userecho.com/topic/619853-userecho-latest-updates/
+ Semi private comments
+ Custom fields - added related comboboxes
+ Canned responses
+ Performance optimisations
more details here
http://blog.userecho.com/topic/619853-userecho-latest-updates/
Sergey Stukov co-founder
We have released brand new remarkable web-live-chat client for the support agents. It has been completely rewritten and now has more features.
http://blog.userecho.com/topic/767909-new-live-chat-client-released/
Vladimir Mullagaliyev co-founder
We have added two new methods in our REST API:
1. Create new category http://userecho.com/dev/api/forums/categories/create
2. Create new tag http://userecho.com/dev/api/forums/tags/create
1. Create new category http://userecho.com/dev/api/forums/categories/create
2. Create new tag http://userecho.com/dev/api/forums/tags/create
Sergey Stukov co-founder
We have added integration with Microsoft Azure Active Directory more details here
https://feedback.userecho.com/topic/926100-microsoft-azure-ad-integration/
https://feedback.userecho.com/topic/926100-microsoft-azure-ad-integration/
Vladimir Mullagaliyev co-founder
We've added new API method to get topic's voters:
GET topics/[topic_id]/votersMore information here https://userecho.com/dev/api/reference/
Now you are able to request API methods on behalf of your project's users. More information here http://userecho.com/dev/api/reference/